Terms and Conditions

By agreeing to the General Terms and Conditions Webshop, an agreement between us and you as a customer has been established. But before you agree with our Terms and Conditions, we kindly request you to read the conditions carefully and to take note of our working methods. This can prevent annoying situations! If
you have questions about our conditions, you can of course contact us.

Article 1
Online store
1.1.
The webshop is registered with the Chamber of Commerce and transfers its statutory contribution to the tax authorities. On our website you can find our Chamber of Commerce number and VAT number. You will also find our contact details there.
1.2.
Our webshop is equipped with an SLL certificate. This means that we comply with all statutory requirements with regard to the security of your personal data and payment details. We strive for a continuous improvement of the security of your data. In case of abuse by hackers, we will file a complaint with the police.
1.3.
We never provide your personal data to third parties. If we provide your personal data to third parties, we will always ask you for permission in advance.
1.4.
We are obliged to report to the police in case of possible suspicion of abuse or fraud.
1.5.
We strive to provide you with excellent service at all times. If you have any doubts about the purchase of a product, we are happy to assist you.

Article 2
Reflection time
2.1.
You have 14 days to change your mind after purchasing a certain product. If you are dissatisfied with the purchase within this period, you can return the product to us without having to pay the product yourself. You only pay the shipping cost for returning the relevant product. If you have already made a payment, you will receive one
credit invoice and the amount you paid is credited to your account number.
2.2.
Products that are returned to us must be in the original packaging.
2.3.
There are a number of products that can not be returned to us. Products that can not be returned to us within 14 days are the trips you have booked.

Article 3
The agreement
3.1.
The agreement between the webshop and customer is final when the customer has indicated that he has agreed to the terms and conditions and he has authorized the webshop to debit the money from his account, when the customer has paid a payment via bank or Paypal, or when an invoice is sent to the customer afterwards. After the cooling off period of 14 days has elapsed and the payment has been received by the webshop, the customer is the owner
become the relevant product.
3.2.
The agreement has been concluded electronically, by filling in the required fields and agreeing to the terms and conditions.
3.3.
As a customer you are obliged to fulfill your payment obligation to the web shop. If you do not pay within the deadline, you will receive a reminder from us. If you still have not paid after 14 days, you will be charged. If you still have not paid the due amount after several reminders, we will hand over the collection to a collection agency.
3.4.
After you have made a purchase, you will receive a written confirmation by email of your purchase. It contains the product that you have purchased, what it costs you and where you can go with any complaints and comments.
3.5.
We are obliged to deliver the product or article to you within 30 days. If due to unforeseen circumstances the article can not be delivered within this period, we will inform you in writing. After the expiration of these 30 days, you will receive the already paid purchase amount from us. This can never be more than 50 percent of the total purchase amount. However, if you have indicated in advance that a replacement item is also an option, we will supply you with a replacement product or article that meets your wishes as much as possible. Of course you can indicate in advance that you do not want this.
3.6.
The delivery of products abroad can take longer than a delivery in the Netherlands. The costs charged for a shipment to an address abroad are visible to you when you purchase the product.

Article 4
The price
4.1.
The prices stated on our webshop always include VAT. The costs that have to be paid for sending the product become visible when you have added the product to your shopping cart.
4.2.
The price mentioned with the product on the website can not change during your purchase.
You pay the amount that is visible with the product and what is also confirmed to you, if you agree with the purchase electronically. The purchase price is mentioned again.
4.3.
When you purchase a product during a period in which no action applies, you will not be eligible for a discount afterwards.

Article 5
Complaints and warranty
5.1.
Complaints about the delivery must initially be reported to us by telephone.
We are happy to help you. We will then contact the relevant delivery person regarding the delivery of the product.
5.2.
Complaints about the product itself must be reported to us in writing. These can not be answered personally by us. Describe your complaint as specifically as possible. We will contact you with the manufacturer or wholesaler and we will mediate for you as an intermediary. If it is within our capabilities, we will solve the problem for you.
5.3.
Complaints are usually handled by us within 14 days. The handling of a complaint always takes place in writing.
5.4.
If you agree with the General Terms and Conditions Webshop, we kindly request you to tick the box. Without checking the box, no agreement can be made. Of course we sincerely hope that you have a lot of fun with your purchase.

Article 6
Cancellation
6.1.
The Traveler can cancel the Agreement at any time before the start of the Trip. Cancellation must be done by e-mail. The date on which the cancellation by e-mail is received by the Organizer counts as the moment of cancellation.
6.2.
Cancellation costs.
In the event of cancellation, the Traveler owes the following amounts:
a. up to 2 months before departure: 50% of the travel sum;
b. from 1 month up to and including 7 days before: 75% of the travel sum;
c. from 6 days before the day of departure: 100% of the travel sum.